Zero Tolerance Policy

Hanson Medical Centre takes it very seriously if a member of staff or one of the doctors or nursing team is treated in an abusive or violent way.
Our staff are trained and dedicated to serve you and you will be treated with courtesy and respect at all times. In return, we request that our doctors,staff and nursing team are treated with the same courtesy and respect.
We have a ZERO TOLERANCE approach to any verbal, aggressive and violent abuse and behaviour towards our doctors,staff and nursing team or other patients. We respectfully advise you that abuse and/or violence will not be tolerated. If required the Police will be called and may result in the person concerned being removed from our practice.